Give your team the AI skills — and the guardrails.
Your employees are already using AI. Some of them are pasting customer data into it. We come to your business and run practical workshops that turn casual AI use into safe, skilled and confident AI use — so your team gets real work done without putting your data or your compliance at risk.
AI employee training means teaching the people in your business how to actually use AI well — not selling them another tool. It covers which AI to use for which job, what must never be shared with it, how to write prompts that get usable output, and what the law and your own policy say about it. Delivered as hands-on workshops at your premises, tailored to your teams and your data.
Sound familiar?
- Are staff already using ChatGPT — sometimes with customer or business data in the prompt?
- Does nobody on the team know the difference between a chat assistant and an AI agent?
- Is AI use uneven — a few people getting huge value, the rest getting nothing?
- Are you unsure what your obligations are under data protection and emerging AI rules?
Chat AI vs agentic AI — know which tool fits the job
Most people’s experience of AI stops at the chatbox. But there are genuinely different kinds of AI, and using the wrong one wastes time, money or trust. We make the difference concrete and obvious:
Chat systems — like ChatGPT
Predictive text at scale. Great for drafting, brainstorming, summarising and explaining. Conversational, one question at a time, and it answers from what you (and everyone else) tell it.
Agentic systems — like Claude Code
Neurosymbolic agents that combine model reasoning with rules, tools and your actual files. They don’t just talk about the job — they carry out multi-step work, check its own output and act on real systems.
When chat wins
Quick drafts, tone, ideas, explanations — tasks where a human stays in the loop at every step.
When agents win
Whole workflows — process this folder of invoices, update these records, run this check across the codebase. Work a chat box can describe but never finish.
By the end of the session, your team can look at any task and say: “that’s a chat job” or “that’s an agent job” — and not waste an afternoon on the wrong one.
Your data is not training data — using AI without leaking
The fastest way for AI to hurt your business is the one nobody trained for: staff pasting private information into public AI tools. We cover it head-on, without scaremongering:
- What PII is — customer details, pricing, contracts, HR information, financials — and why anything pasted into a public chat tool may leave your control.
- Risk by example — real, anonymised scenarios showing how casual prompts turn into data exposure.
- Safe-use rules your team will actually follow — a plain-English checklist, not a 40-page policy nobody reads.
- When AI is safe to use with data — enterprise tools with no-training terms, and private setups like a Business AI Agent running on your own keys and systems.
Leave with a written AI use policy
Every workshop ends with a draft AI acceptable-use policy tailored to your business — ready to review, sign off and put in front of the team.
Prompt and context engineering — the actual skill
The gap between useless AI output and genuinely useful output is almost never the model. It’s the prompt and the context. In hands-on exercises built around real tasks from your own roles, your team learns to:
Give the right context
What to include (and leave out) so the AI knows your situation, audience and constraints.
Structure a prompt that works
Role, task, examples, format — the difference between a wish and an instruction.
Iterate instead of accept
How to push back, refine and verify output — AI drafts, humans decide.
Build reusable templates
Leave with prompts for your recurring jobs — replies, quotes, reports — that the whole team can reuse.
AI legislation, regulation and policy — in plain English
You don’t need a law degree to use AI responsibly, but you do need to know what applies to you. We brief your leadership and teams on the current landscape and what it means day to day:
- UK position — the pro-innovation regulatory approach, guidance from the AI Safety Institute, and expectations on organisations deploying AI.
- EU AI Act — the risk tiers, timelines, and why it matters even for UK businesses selling into Europe.
- Data protection — UK GDPR and the ICO’s guidance where AI meets customer and employee personal data.
- Your own policy — how to translate all this into internal rules, responsibilities and record-keeping your team can live with.
Training is the fast route. Systems are the permanent one.
Workshops give your team AI skills today. If you’re ready to go further — AI built around your business, on your terms and your data — see AI Solutions, or plug into the AI you already pay for with Connect Your AI.
What’s included in a workshop
- Pre-workshop discovery — how your teams work today, which tools they already use, and where the risks sit.
- On-site delivery — half-day or full-day sessions, for whole teams or role-specific groups.
- Hands-on exercises — built around real tasks from your business, not generic demos.
- Draft AI use policy — tailored to your data, your teams and your obligations.
- Cheat sheets & prompt library — reusable materials your team keeps after we leave.
- Follow-up Q&A session — because the questions come a week later, when people start using it properly.
How the training runs
Free consultation
A chat about your team, the data you handle and how AI is being used (officially or not). We scope what the workshop needs to cover.
Workshop tailored to you
We build the session around your real tasks, your real risks and your people — not a generic slide deck.
Deliver, embed, follow up
We run the workshop on-site, hand over the policy and materials, and come back for the questions that surface in use.
Want your team using AI well — and safely? Tell us how big the team is and what data you handle. We’ll scope a workshop that fits.
Book a free 15-minute consultation →Free 15-minute consultation.
Tell us about your team and how AI is being used today. We’ll scope what a workshop would cover — no pressure, no sales pitch.